Legal
Contact & Support
Last updated: 21 August 2026
Elite Athlete System is operated by Emmanouil Smpokos. We aim to answer every message within two business days.
Product support
Signed-in athletes can reach us from Profile → Support inside the app. Include your account email and a short description of what you were doing when the problem happened.
Billing, invoices and refunds
Paddle.com is the Merchant of Record for all our orders and handles payments, invoices and returns. The fastest route for an invoice, a payment method change or a refund is paddle.net, using the email address you paid with. See our Refund Policy for the 30-day money-back guarantee.
Privacy requests
For access, correction, deletion or portability of your personal data, contact us through the in-app support option and state which right you are exercising. We respond within one month, as described in our Privacy Notice.
Medical and safety
We cannot give medical advice. If you have pain, an injury or persistent fatigue, contact your club medical staff, a physiotherapist or a doctor.