Terms & Conditions

1. The Service

Elite Athlete System is a football performance web app for healthy athletes. It provides a recovery score, sleep and readiness tracking, a weekly plan built around your club schedule, a workout library and guided sessions, performance analytics, and an AI coach that gives general training and recovery guidance.

You must be at least 16 years old to use the Service. If you use it on behalf of a club or organisation, you confirm you have authority to bind that organisation to these terms.

2. Your account

You must provide accurate information and keep it up to date. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Tell us immediately if you suspect unauthorised use.

3. Acceptable use

You must not misuse the Service. In particular you must not:

• use the Service for any unlawful purpose, fraud or spam;
• infringe anyone's intellectual property or privacy rights;
• interfere with the security or integrity of the Service, including uploading malware, probing or scanning systems, or scraping data;
• reverse engineer, resell, redistribute or circumvent technical limits of the Service;
• attempt to manipulate the AI coach into producing unlawful, harmful, hateful or medically unsafe content, or to bypass its safety behaviour.

4. AI-generated guidance and accuracy

Parts of the Service use artificial intelligence to generate training and recovery suggestions from the data you provide. AI output may be incomplete or inaccurate. You are responsible for your inputs, for how you use the outputs, and for verifying that any plan suits your situation.

The Service is not medical, physiotherapy, nutritional or diagnostic advice. It does not diagnose, treat or monitor any condition. If you experience pain, injury symptoms or persistent fatigue, stop training and consult your club medical staff, a physiotherapist or a doctor. Always follow the instructions of your club's coaching and medical team.

We may moderate content, filter or refuse outputs, and restrict or suspend accounts that violate these terms. If you believe content on the Service infringes your rights, contact us and we will review and remove infringing material; repeat infringement leads to termination.

5. Intellectual property

We retain ownership of the Service and all intellectual property in it, including the software, exercise library, documentation and branding. You receive a limited, non-exclusive, non-transferable right to use the Service within your selected plan. You keep ownership of the data you enter, and you grant us a limited licence to host and process it solely to provide the Service.

6. Subscriptions, payment and billing

Premium access is sold as a monthly (€9.99) or annual (€79.99) subscription that renews automatically until cancelled. You can cancel at any time and keep access until the end of the paid period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Refunds are described in our Refund Policy.

7. Service level

We work to keep the Service available, but we do not guarantee uninterrupted or error-free performance. Features may change, and maintenance or third-party outages may cause downtime.

8. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service and delete your account at any time. On termination you can export your data on request for 30 days, after which it is deleted or anonymised.

9. Warranties and liability

To the fullest extent permitted by law we disclaim all implied warranties, including merchantability and fitness for a particular purpose. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Our aggregate liability is limited to the fees you paid in the 12 months before the claim. Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law.

You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these terms.

10. General

These terms are governed by the laws of Greece, and the courts of Greece have jurisdiction, without affecting mandatory consumer protections in your country of residence. You may not assign your rights without our consent; we may assign ours in connection with a merger or acquisition. Neither party is liable for failure to perform due to events beyond its reasonable control. We may update these terms and will post the revised version here.

Questions: contact us through the in-app support option on your profile page.